Privacy Policy

Bobby Sanford Golf Incorporated

Last Updated: November 26, 2025

Bobby Sanford Golf Incorporated (“we,” “us,” “our”) is committed to protecting your personal information and ensuring transparency in how we collect, use, store, and protect your data. This Privacy Policy explains how we handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Nova Scotia privacy requirements.

By using our services or website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect the following personal information to deliver coaching services and operate our business:

Contact & Identity Information

Name
Email address
Phone number
Emergency contact name and phone number

Payment Information

Payment is processed through Square point-of-sale, e-transfer, or cash.
Square may collect additional payment details; their privacy policy applies to card payments.
We do not store full credit card numbers or banking information ourselves.

Coaching & Performance Information

Swing video recordings
Photos
Coaching notes or training history

Website & Communication Information

Messages sent via email, phone, or social media
Future optional newsletter sign-ups

We do not use website login systems and do not collect user account data.

2. How We Use Personal Information

We use your information to:

Provide golf coaching services
Schedule and manage bookings
Process payments and send receipts
Communicate updates or scheduling changes
Maintain coaching records (swing videos, analysis notes, progress tracking)
Ensure safety by keeping emergency contact information
Improve the quality of our services
With consent, use photos or videos for marketing (see Section 6)

We do not sell or rent personal information to third parties.

3. Sharing of Personal Information

We only share personal information in the following limited circumstances:

Service Providers

Square (payment processing)
Square processes payments securely and independently stores payment details.
Their privacy policy applies when using their services.

Legal Requirements

We may disclose information if required by law, regulation, or court order.

We do not share personal information with any other third parties, marketing companies, or booking platforms.

4. Storage & Retention of Personal Information

Swing videos, photos, and coaching notes are stored securely as part of ongoing coaching records.
Personal information is retained only as long as necessary to provide services and meet legal or tax requirements.
Records may be retained for up to seven (7) years, consistent with Canadian business recordkeeping standards.

You may request deletion of coaching-related videos or photos at any time (unless required for legal purposes).

5. Protecting Your Information

We take reasonable administrative and technical measures to safeguard your information, including:

Secure storage of electronic files
Limiting access to personal data
Using trusted third-party systems for payments
Avoiding collection of unnecessary data

While no system is completely secure, we work to prevent loss, misuse, unauthorized access, or disclosure of personal information.

6. Use of Photos & Videos for Marketing

We may use client photos, swing clips, or testimonials for promotional purposes only with explicit, informed client consent.
Consent may be withdrawn at any time by contacting us.

Without your consent, no identifiable images or videos of you will be used publicly.

7. Your Rights Under Canadian Privacy Law

You have the right to:

Request access to your personal information
Correct inaccurate or incomplete information
Withdraw consent for non-essential uses (e.g., marketing)
Request deletion of photos, videos, or coaching records
Ask how your information is used or shared

We will respond to all privacy requests within 30 days.

8. Cookies & Website Tracking

Our website may collect non-identifiable data such as:

General website traffic statistics
Browser type
Basic analytics

We do not use cookies to track individuals or store personal information.
No user accounts or login systems exist on the site.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time without prior notice. The “Last Updated” date at the top of the page will reflect the most recent revision.

Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

10. Contact Information

If you have questions, concerns, or requests relating to privacy, please contact:

Bobby Sanford Golf Incorporated
Email: bobbysanfordpga@gmail.com
Phone: 902-266-8900
Province: Nova Scotia, Canada